According to Phil Hey, professor of English and writing at Briar Cliff College, the most common mistake students make on their resumes and cover letters is a failure to give evidence of achievement — proof that their actions had positive, recognized results. In the Q&A interview Hey did with Quintessential Careers, he noted, “Employers don’t want a dead history of education and job descriptions; they want some outcomes that show that the applicant really can produce on the job.”





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